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I recently saw this question posted on the MS CRM Forum and I can clearly understand why this would be a requirement. When you look at fields using an advanced find you get a list of all attributes associated with the entity. This sometimes can be confusing for end users.

In the screen shot below you can see a list of all fields associated with the account record type.

Advanced Find field list

To remove fields not used on the form you will need to set the Searchable field to No on the attribute customization form. To do this you will navigate to the Settings area, click customizations, click the attributes tab and then click on the attribute you want to remove from the list. You will then need to set the searchable field to No.

The screen shot below demonstrates how do do this. You will then need to publish your changes.


Once the changes have been implemented the non searchable field will not be visible in the Advanced Find field list.

Be advised that making a field non searchable will also make the field not visible in the report wizard.

If you have custom entities in your MS CRM system, having custom icons for your custom entities will make such a huge difference to your system users. They will find it easy to recognize the entities and find it much easier to work with them. Grouping custom entities into a separate tab or renaming an existing module tab like service to “Project Management” or “Financials” also helps.

Unfortunately not all companies have in-house graphics designers to create custom icons, and not all customers are comfortable with exporting XML files to customize the MS CRM user interface (UI).

So if you want to add a bit of “Bling” to your MS CRM Server installation but don’t have technical resources then the “Microsoft Dynamics CRM Demonstration Tools” is defiantly for you.

Click here to download the tool.

Download the application and have a play with it. It is fairly easy to learn.

Good luck!

It is fairly easy to launch an external application from within MS CRM and pass parameters, But sometimes you might need to do it the other way.

I recently had to pass a parameter to an MS CRM form from an external application. I found a way in which you can enable MS CRM 4.0 URL Query string Parameter by making a change to your registry setting on the blog below.

Once you’ve passed a parameter to your MS CRM form the next step would be to parse the URL to get the parameter. I wrote the code below to get the parameter. I’ve posted it on my blog because others might find it useful.

var varParameter = GetQueryString(“parameterNAME”);

if(varParameter != null)
if (varParameter.length > 0)

function GetQueryString(paramName)
queryString =;
params = queryString.split(“&”);
for (i=0;i

Click on the link below to learn how to customize MS CRM 4.0.
MS CRM 4.0 Customization articles

I’m a big fan of Microsoft CRM User Interface. Whenever I’ve been asked to build custom browser based business application, I always look to MS CRM UI for inspiration.

One of my favourite component besides GridView is the alphabetic filter under the GridView. It makes finding a record in your current view so easy. Espically if you have 100 or 200 records in the Grid.

So this is what my alphabetic filter looks like.

2I use  a table to create the alphabatic filter row. The html below shows how that is done.

<table style="background:#e0e3e8;font-size: 11px; font-family: Tahoma; width:100%"   id="crmGrid" cellSpacing="0" cellPadding="2">
<tr title="View records that start with this letter" style="width:100%">
<td title="View all records" style="FONT-WEIGHT: normal; COLOR:#000000; height: 17px;" noWrap width="5%" id="All" onMouseOver="BoldText('All');" onMouseout="NormalText('All');" onclick="FilterClick('All');">All</td>
<td title="View records that start with numbers from 0 to 9"  style="width: 18px; height: 17px;" id="#" onMouseOver="BoldText('#');" onMouseout="NormalText('#');" onclick="FilterClick('#');">#</td>
<td id="A" onMouseOver="BoldText('A');" onMouseout="NormalText('A');" onclick="FilterClick('a');">A</td>
<td ID="b" style="height: 17px" onMouseOver="BoldText('B');" onMouseout="NormalText('B');" onclick="FilterClick('b');">B</td>
<td ID="c" style="height: 17px" onMouseOver="BoldText('c');" onMouseout="NormalText('c');" onclick="FilterClick('c');">C</td>
<td ID="d" style="height: 17px" onMouseOver="BoldText('d');" onMouseout="NormalText('d');" onclick="FilterClick('d');">D</td>
<td ID="e" style="height: 17px" onMouseOver="BoldText('e');" onMouseout="NormalText('e');" onclick="FilterClick('e');">E</td>
<td ID="f" style="height: 17px" onMouseOver="BoldText('f');" onMouseout="NormalText('f');" onclick="FilterClick('f');">F</td>
<td ID="g" style="height: 17px" onMouseOver="BoldText('g');" onMouseout="NormalText('g');" onclick="FilterClick('g');">G</td>
<td ID="h" style="height: 17px" onMouseOver="BoldText('h');" onMouseout="NormalText('h');" onclick="FilterClick('h');">H</td>
<td ID="i" style="height: 17px" onMouseOver="BoldText('i');" onMouseout="NormalText('i');" onclick="FilterClick('i');">I</td>
<td ID="j" style="height: 17px" onMouseOver="BoldText('j');" onMouseout="NormalText('j');" onclick="FilterClick('j');">J</td>
<td ID="k" style="height: 17px" onMouseOver="BoldText('k');" onMouseout="NormalText('k');" onclick="FilterClick('k');">K</td>
<td ID="l" style="height: 17px" onMouseOver="BoldText('l');" onMouseout="NormalText('l');" onclick="FilterClick('l');">L</td>
<td ID="m" style="height: 17px" onMouseOver="BoldText('m');" onMouseout="NormalText('m');" onclick="FilterClick('m');">M</td>
<td ID="n" style="height: 17px" onMouseOver="BoldText('n');" onMouseout="NormalText('n');" onclick="FilterClick('n');">N</td>
<td ID="o" style="height: 17px" onMouseOver="BoldText('o');" onMouseout="NormalText('o');" onclick="FilterClick('o');">O</td>
<td ID="p" style="height: 17px" onMouseOver="BoldText('p');" onMouseout="NormalText('p');" onclick="FilterClick('p');">P</td>
<td ID="q" style="height: 17px" onMouseOver="BoldText('q');" onMouseout="NormalText('q');" onclick="FilterClick('q');">Q</td>
<td ID="r" style="height: 17px" onMouseOver="BoldText('r');" onMouseout="NormalText('r');" onclick="FilterClick('r');">R</td>
<td ID="s" style="height: 17px" onMouseOver="BoldText('s');" onMouseout="NormalText('s');" onclick="FilterClick('s');">S</td>
<td ID="t" style="height: 17px" onMouseOver="BoldText('t');" onMouseout="NormalText('t');" onclick="FilterClick('t');">T</td>
<td ID="u" style="height: 17px" onMouseOver="BoldText('u');" onMouseout="NormalText('u');" onclick="FilterClick('u');">U</td>
<td ID="v" style="height: 17px" onMouseOver="BoldText('v');" onMouseout="NormalText('v');" onclick="FilterClick('v');">V</td>
<td ID="w" style="height: 17px" onMouseOver="BoldText('w');" onMouseout="NormalText('w');" onclick="FilterClick('w');">W</td>
<td ID="x" style="height: 17px" onMouseOver="BoldText('x');" onMouseout="NormalText('x');" onclick="FilterClick('x');">X</td>
<td ID="y" style="height: 17px" onMouseOver="BoldText('y');" onMouseout="NormalText('y');" onclick="FilterClick('y');">Y</td>
<td ID="z" style="height: 17px" onMouseOver="BoldText('Z');" onMouseout="NormalText('Z');" onclick="FilterClick('z');">Z</td>

The Id of each cell is very important. And I will explain in a bit. Note that I use three JavaScript functions in each row. 1st is the fuction that makes the alphabet bold when you hover the mouse over it, the 2nd is the one that makes it normal of mouse out and the last one is the one that filters the grid. 

The code of the javascript functions below.

function BoldText(id) {
  if (document.getElementById) {
        document.getElementById(id).style.fontWeight = 'bold';
        document.getElementById(id).style.color = '#000000';
  else if (document.all) {
    document.all[id].style.fontWeight = 'bold';

function NormalText(id) {
  if (document.getElementById) {
    if(document.getElementById(id).style.color != '#000088'){
        document.getElementById(id).style.color = '#000000';
        document.getElementById(id).style.fontWeight = 'normal';
  else if (document.all) {
    document.all[id].style.fontWeight = 'normal';

function FilterClick(id) {
  if (document.getElementById) {
        document.getElementById('All').style.fontWeight = 'normal';
        document.getElementById('#').style.fontWeight = 'normal';
        document.getElementById('A').style.fontWeight = 'normal';
        document.getElementById('b').style.fontWeight = 'normal';
        document.getElementById('c').style.fontWeight = 'normal';
        document.getElementById('d').style.fontWeight = 'normal';
        document.getElementById('e').style.fontWeight = 'normal';
        document.getElementById('f').style.fontWeight = 'normal';
        document.getElementById('g').style.fontWeight = 'normal';
        document.getElementById('h').style.fontWeight = 'normal';
        document.getElementById('i').style.fontWeight = 'normal';
        document.getElementById('j').style.fontWeight = 'normal';
        document.getElementById('k').style.fontWeight = 'normal';
        document.getElementById('l').style.fontWeight = 'normal';
        document.getElementById('m').style.fontWeight = 'normal';
        document.getElementById('n').style.fontWeight = 'normal';
        document.getElementById('o').style.fontWeight = 'normal';
        document.getElementById('p').style.fontWeight = 'normal';
        document.getElementById('q').style.fontWeight = 'normal';
        document.getElementById('r').style.fontWeight = 'normal';
        document.getElementById('s').style.fontWeight = 'normal';
        document.getElementById('t').style.fontWeight = 'normal';
        document.getElementById('u').style.fontWeight = 'normal';
        document.getElementById('v').style.fontWeight = 'normal';
        document.getElementById('w').style.fontWeight = 'normal';
        document.getElementById('x').style.fontWeight = 'normal';
        document.getElementById('y').style.fontWeight = 'normal';
        document.getElementById('z').style.fontWeight = 'normal';
        document.getElementById(id).style.fontWeight = 'bold';
        document.getElementById(id).style.color= '#000088';
        var button = document.getElementById("FilterClickButton");
        button.innerText = id;;

Look closely at the last function and you will see that in the last 3 lines I get a reference to a button (The button is not visible on the page), set the text to be the ID of the alphabet that the user clicks to the text of the button and then finally I call the click event of the button. I do this so that in the code behind I can check which alaphabet was clicked and what alphabet I need to filter the grid on.